British Gas are a nightmare. Even though I pay X amount of money each year they always pass the buck! My boiler keeps dropping pressure. I get about 24 hours of heat before it cuts out. How much will it cost to renew all new pipework?

Mandy, January 2009

There is more to your question than you actually say. Is the BG man saying you need all your pipes in the flat replacing or just the central heating pipes? Is this the solution to the boiler dropping pressure and just 24 hours of heat? Does "above ground level" mean - first floor or above or does it mean just the pipes you can see?

Just by reading a few questions on here I am very suspicious of BG's attitude to their customers. Each time BG is mentioned it's nearly always connected with a very expensive and often unnecessary quote.

Here's one...
http://www.howtomendit.com/answers.php?id=201391

And another...
http://www.howtomendit.com/answers.php?id=174927

My advice is to find a reliable boiler engineer and end your relationship with BG... Good luck...

Peccavi, January 2009