I HAVE A CATAYLST KENMORE ELITE (HEAVY DUTY, KING SIZE CAPACITY, ULTRA QUIET PAK,3 SPEED MOTOR WITH 6 SPEED COMBO). I STARTED A LOAD, AFTER IT FILLED UP, I REALIZED IT WAS ON A CYCLE THAT I DID NOT WANT. I TRIED TO CHANGE THE CYCLE, BUT IT JUST STARTED TO FILL IT UP AGAIN. NOW I HAVE A WASHER FULL OF WATER THAT WILL NOT DRAIN AND WILL NOT SPIN WATER OUT OF IT.
COULD SOMEONE PLEASE HELP ME!!
THANK YOU IN ADVANCE VERY MUCH!!
SHANNON

SHANNON, January 2009

Switch off at the main switch. Pull the washer out so you can get at the drain hose. Unhook the drain hose and gently lower it towards a bucket and water from the machine will start to syphon out.
When you have completely emptied the machine, set the machine controls to Off.
Put the hose back in its drain and push the machine back into place.
Switch the power back on. The door interlock should allow you to get your clothes out and if your lucky, the programmer should reset itself.

cledlyn, January 2009

THIS IS TO MY ABOVE QUESTION:
I FORGOT TO ADD THE MODEL NUMBER110.20056994, JUST IN CASE FYI!!

THANK YOU AGAIN FOR ANY HELP!!

SHANNON, January 2009