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How Long Does Jemella take?

I sent my GHD straightners to Jemella on the 1st of December and as yet have heard nothing. does anybody know how long it usually takes for them to get in touch or if there is a number i can phone other than the automated message on 0906 550 0766. Thanks
Louise, December 2005
I returned mine back as well and recieved nothing. Eventually i had to phone them myself and they then told me I had to send a payment for repair even though they were still under guaruntee

renata15@btinternet.com, January 2006
telephone number is 08007812781 i had the same problem
they said they did not have my address my ghds were sent back on 14/12/05 i am getting them replaced 03/01/06
at the earliest

irene rogers, December 2005