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problem with Miele Premier Novo washing machine?

I have the Soak/Pre wash light flashing on my machine but the machine doesn't appear to fill, spin or do anything. Can anyone help please
Adam Morgan, April 2009
when the drum is spinning there is a loud grinding noise, and the clothes are wet in the bottom of the drum.

sonia, November 2010
Once a programme is running, can I reset it or stop it running?

Sally, May 2009
link Click here to see other fixes for Miele.