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How to fix my automatic washing machine???

My washing machine which model is Ariston Margherita 2000 AL109X
The machine is not starting and when I tried to change the programe the timer still turns on the same pragramme and will not reset and did not start.

When I chaked I didn't have supply on the valves to open the water.

Can you help me by sending me an e-mail to help me please!!
Thank you
Joseph Caruana, April 2009
This is a motor problem - possibly carbon brushes worn down

Tony, April 2009
link Click here to see other fixes for Ariston.