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Programming er 350 cash register?

It looks like the engineer has locked the programming somehow so we MUST call him out to re-programming. He charges a lot of money so i think he has dome this on purpose. I can change the date and time but can not re-programme the name or change the tax percentage. Can you help please?
Sue Nicholas, July 2009
Hi.
To change rate:
Turn key to PGM mode
Type new percentage with 3 decimal places eg 6% would be 6.000
Press 00 button
Press 1 (for tax rate 1, or 2 for rate 2 etc)
Press TAX SHIFT
Press CASH

When you say name, what name are you reffering to? Department, or store name?

Mark, July 2009
link Click here to see other fixes for ER 350.