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VCR tape stuck in GoVideo VCR player/recorder; won't eject?

My Go.Video VCR DDV3120 has a tape in deck one that won't eject. I can see it, but it won't come up to the level of the door for ejection. An "error" message appears, preventing me from using deck two also.
How can I get the tape out?
Thanks.
Donna, July 2009
Perhaps:
http://www.ehow.com/how_7347218_mitsubishi-vcr-won_t-eject-tape.html

MJ, February 2013
link Click here to see other fixes for GoVideo DDV3120.