My toaster is less than a year old but no receipt/ box saved to return it. Right side of toaster mechanism will not stay down- possibly spring broken? Can't find anywhere in Chesterfield Derbyshire to get it repaired.
Will have to have a go myself. Otherwise toasts well and looks great.The screws holding base are very odd and not even able to take a look inside at present.
Any help very much appreciated.

Bev, September 2009

See my answer at http://www.howtomendit.com/answers.php?id=191824 for the screws.
The lever is held down by a magnet which relies on the electronic circuitry to operate.
The wiring is complicate for such a simple device and there are two printed circuit boards. It does not seem possible to obtain a circuit or spares so repairing a fault would require reverse engineering the circuit, fault finding and replacing the individual faulty component.
Problems with this toaster seem common, see http://www.amazon.co.uk/product-reviews/B0000AE7D8/ref=cm_cr_dp_all_helpful?ie=UTF8&coliid=&showViewpoints=1&colid=&sortBy=bySubmissionDateDescending

John Talbut, October 2009