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how to fix Xerox Docucolor 12 - error 9-363?

When I start up my Xerox docucolor 12, it starts to go through the warm up and stops and shows error 9-363. How can I fix this?
Rudy, September 2009
When I start up my Xerox docucolor 12, it starts to go through the warm up and last 1 minitus stops and shows error 9-363. How can I fix this?

santosh, October 2009