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Zig zag?

Our Kenmore model 385.1664180 won't zig zag. When sewing, the needle won't go right of centre. Is the machine faulty, or are we doing something wrong?
Marie, October 2009
I should add that when moving the needle manually, it will go to the right of centre. It is only when using the foot pedal that the needle won't go.

Marie, October 2009
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