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No satellite signal being received?

My Thomson SKY receiver box is displaying "signal code 29" and displays a message through the TV "no satellite signal is being received". What is the problem?
Bill C, November 2009
the best thing to do is switch the power off to the box then go behind the box and there is a screw in cable undo this and make sure that the wire goes in the middle of the hole in the screw terminal on the box itself retighten this and make sure it is tight .

television installer, November 2009
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