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Alarm wont set, zones still lit up?

My Veritas alarm wont set it just keeps bleeping as the zones are still lit up on the keypad? Moved in to new house so we have no instructions. There is only one sensor lit up red the other three arent is this right???
Gillian, December 2009
have you turned it off by power and removerd battery conector and left for 2 secs then put battery conector back on put pannel back on then conect mains again at same time with in 5 seconds as you power up press reset twice the alarm should bleep and go back to default numbers 0123

jason, February 2013
link Click here to see other fixes for Veritas.