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boiler fumes are black and smell of kero?

i have a worchester boiler and it just has been serviced and the pump and filter new. it has started pumping fumes out the vent of black sut and smell s of kerosene. the boiler is in the kitchen and is driving me mad. can any one help
eileen, December 2009
Get the guy back pronto...in no time at all the boiler will pack in due to soot build up. Not what you want at this time of year! Worcester oil boilers should have no soot at all, and minimal smell.

John, December 2009
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