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baxi combi boiler with hot radiators but no hot water ?

I have a baxi combi boiler and when the system is on for both heating and water i dont have any hot water but the radiators remain hot.
When the system is switched just to hot water it still remains cold .
Can any body help with any ideas of what it could be please ?
Louise Jones, January 2010
It's almost like your connections are mixed, in that the "hot water" is on the CH side and heating is on the DHW side.
The Combi units have an automatic prioritiy for the Domestic hot water. But this shouldnt really happen unless you have a secondary pump running the central heating.
THere are 4 connections, 2 are 1/2 inch pipes (cold supply and hot out), and 2 3/4inch pipes (domestic supply and return). Make sure those are connected at the right spots. There could be a bad part if the connections are proper, so it should be covered by warranty if that is the case.

G, February 2010
we need to know which baxi it is

erj, January 2010
link Click here to see other fixes for Baxi.