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We are getting gas though but not enough pressure, why?

The gas is going though but the pressure is not enough to ignite the whole burner. It is a Glow-worm compact.
Victoria, April 2006
Similar problem I had when it was first installed. Apparently supposed to use 22mm copper pipe up to the last meter and then change down to 15mm copper. Mine is 15mm the whole way through and the volume of gas is therefore reduced, thus do not have an energy efficient boiler and the water is really not that hot as it should be.

CrowDA, April 2006
link Click here to see other fixes for Glow-Worm.