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How can i fix my car CD. BMW 318d 2009 model. CD not inserting?

A navigational CD was stuck in the CD/DVD drive. When i tried to eject it, it said 'navigation system blocked'. This was taken to a BMW centre were the navigational CD was removed but the system is refusing to allow any other CD or DVD to be inserted.
BANJOLA, April 2010
link Click here to see other fixes for BMW 318D.