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Problems cancelling the alarm and the Hourly announcements on my Crane & Vi?

Q1.Having set the alarm on my Crane & Viceroy Talking Watch (only needed for one day) I cannot now cancel it, even although I follow the instruction leaflet.
Q2. Having turned on the 'Hourly Announcements' I now cannot turn them off, even though i have followed the instructions.
In both cases, when I hold down S4, the watch does not speak, although the normal speaking facility works correctly.
Ron Thomas, June 2010
link Click here to see other fixes for Crane & Viceroy.