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sky channel problems?

i brought a new sky card but my channels still keep freezing or breaking up no matter the weather can anyone help me solve problem
mark walwyn, June 2010
thanks but had to buy new card due to the word backup and need new viewing card came up all the time thanks anyway.

mark walwyn, June 2010
That problem is nearly always caused by a dish alignment fault.

BTW, not sure why you thought that new Viewing Card would fix it.

T, June 2010