Two pilot lights (heating and hot water) are both on, but no hot water??? Heating is on - so what can we do?? Is it something simple that were missing?

darren fripp, July 2010

The water heating section (right hand side) is a Janus 3 circulator.
It is completely non-electric (unless it has been modified), so if the pilot light is alight and established, just turn up the knob on the front of the valve (above the pilot control buttons) to maximum and the circulator main flame should appear. If it doesn't (and there is no heat in the flow pipe), the valve will need changing.

Carefree, July 2010