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how can I fix my Brother sewing machine ES2020?

my machine stops with a bang and I cant turn the handwheel at all backwards or forward, any suggestions
Carys, August 2010
Hello Carys,
I would take out the bobbin case and raceway if possib le and have a good look for anything jammed, failing that you need to check the bottom gear under the raceway for any splits.

drivewithken, August 2010
link Click here to see other fixes for Brother ES2020.