lost movie and some sports channels it says insert smart card any ideas

joe, September 2010

Virgin have replaced Nagravision1 with Nagravision3. This means that boxes that could get around Nagravision1's encryption do not work any more.

There is no fix to this and no prospect of a fix because unlike Nagravision1, Nagravision3 has not been compromised is is unlikely to be in the near future.

T, September 2010

losing mine too tried everything from factory setting power scan and nothing looks like its over

golfer, September 2010