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Technical fault 11?

Recently a number of programmes that I have set up to record have failed to do so. I'm aware of the fact that only two programmes can be recorded at the same time and that a third programme cannot be viewed during this time. When pressing the i button on the remote the message says that the programme failed to record due to Technical Fault 11. What does this refer to?
Les Calverley, September 2010
Try doing a system update. Also, make sure that both dish cables are in at the back by doing a signal test.

Michael Jameson, June 2011
Report the problem to Sky.

T, September 2010