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Beko WMA 520A Not draining and not finishine its cycle?

My Beko WMA520A is not draining and not finishing its washing cycle also the programme keys do not seem to be working now can anyone help !!
Ricky, October 2010
remove the filter at the bottom right behind the bottom plinth.once the filter has been removed shine a torch in to the filter housing and make sure the drain pump impellor rotates freely.to reset the machine switch on and then hold the start/pause/cancel button in for 5 seconds.this will make the machine reset after about 3 mins

ck, October 2010
link Click here to see other fixes for Beko.