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reset code or engineer number re 9448+ style scantronic?

I have a scantronic 9448+ style which I use with the 9427 style keypad. I moved into my house this year and do not have the code. How do I reset? I cannot find any RS molex pins or a reset button? Is there another solution? Perhaps I am looking in the wrong place? also I live in Uxbridge Middlesex & I cannot find the number or web address of an engineer/maintenance man to assess the problem if required? Please help, my alarm is driving me insane!
Kirsty, November 2010
there are two molex pins on the pc to reset panel back to the default codes,but if you do this you will need to reprog the panel,they are marked rst.they are near the large micro chip,power down thje panel,mains and battery,place a blade of the screw driver across the pins,apply battery power,then mains,,,the system will now load the factory default codes,remove the screwdriver blade,key in 1234,close panel,key in 1234,then key in 0 enter,7890,you are now in engineering prog,when your finshed programming,key in 99 enter,

gts, November 2010
RST by the processor is where the pins be arrrrrrrrrrrrrrrrrr.
oops pirate impression got out.
But you may need to reprogramme.
Several companies in Middlesex ( and me) but this is no place for personal numbers or emails.

Try these instead, and no not me.
http://www.burglaralarmfinder.co.uk/city-Uxbridge/1845203-alarm-Intelligent-Security-And-Fire-Ltd.html

Alarm, November 2010
link Click here to see other fixes for Scantronic 9427.