I live in Belize and local repairmen know nothing about front-loading 220v washing machines. I need to know what parts to buy to repair the fault. I switch on, the door lock comes on, but instead of starting the desired program the dial just clicks round until I switch off the electricity supply. I cannot get hold of a wiring diagram, which one engineer asked for (US models have this as standard) Any ideas on what part(s) I need to buy?

Karen, Bayside Guesthouse, April 2011

Sounds like your main module has failed. We stock it at £39.90+vat plus postage of £5+vat (ready programmed for your model number). If it does not cure the problem, you can return it for a refund, less our handling charge of £9+vat. Go to our site at www.emwelec.co.uk and put A1324 in the search box or call us on 0115 9652118 and we will take your order over the phone. Tony EMW Electronics

EMW, April 2011