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the chimes on my wall clock dont work. I wind the spring and its tight?

THe chimes on my wall clock don't work. I wind the spring and its tight.
don, August 2011
Something has jammed up the strike train in the movement. The movement will have to be removed so that the jammed point can be relieved. If the clock is not worn, dirty or dry you should be able to put it back in the case and restart it.

Stevens Clocks, October 2011