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Ice dispenser does not work. What can cause the problem>?

Kitchenaid #KSCS23FTMS02 door ice dispenser does not work. The water dispenser does. All lights work. It is not in locked position and it is not in the HOL mode. I have disconnected the power to reset and nothing happened. I have cleaned out all ice cubes and other ice. When pushing the dispenser paddle the ice door opens, but the motor to the mechanism does not try to start.
Larry N. Hibbitts, September 2011
you should be able to hear the solinoid click in if it is ok.

paul, September 2011