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Fault with Scantronic 9752 (Cant stop alarm after setting off alarm)?

Hi,
I have a scantronic 9752 and when the alarm is tripped by any means I can reset the control panel but cant stop the alarm? It goes off for 10 mins then stops itself.
Recently did the pin short to get the engineers code re-set. I think this may have coaused the software to go boo boo.
Thanks,
Chris, December 2011
No answer then?

Chris, December 2011
Software did what it was told.

You work in IT by any chance?

You all think you know it all if it has a processor .........................ROFL

Alarm, December 2011
never mess with things you know nothing of,

gts, December 2011
link Click here to see other fixes for Scantronic 9752.