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Glow-Worm 24ci combi bolier - low pressure!?

Hi I have a Glow-Worm 24ci combi boiler, the pressure has fallen to 0.4 bar and is flashing, with the red fault light flashing as well. I have tried to fill the system using the filling device, but nothing happens - any ideas?

Thanks

James Lace, October 2006

home Fix label Heating label_important Home Heating Systems category Glow-Worm

done

I have a 24si combi boiler, I tried all the above as I was having the same issues with the boiler not repressurising. I rang gloworm in the end who charged me £118 for call out, and issue was the manual filling loop tap. Apparently the older ones were plastic, but they now only use brass fitting ones. I had a whole filling loop tap and various valve replaced. Boiler works a treat now.

Mazz, December 2012

got to look at one of these 24ci is it possible to backfill it thru the rads?

mrb, December 2012

The plastic tube you turn for filling could be slipping instead of opening the filler valve if its not this could be the valve needs replacing

Dave smith, September 2012

Gah! 11 months later and the reduced pressure zone valve started leaking again after topping up due to bleeding a rad. This time I will remember to let it cool down BEFORE working on it 'live' and try cleaning out the valve, instead of forking out for another new one in less than a year. Cheap nasty boilers in my opinion :-(

Bruce, January 2012

I had the same problem on a brand new install (not a 24 ci a newer model), just followed the guidelines and managed to get the pressure up to 2.4 (yeah I couldnt turn the valves off fast enough), but I am still getting the water drop flashing and cant find what this problem is in the manual... Anyone??

Fletch, August 2011

Just did mine. I turned off the blue tap. My gas fitter friend said "Oh we just do it 'live'. Have a bucket and stick your finger over the end". When I removed the brass valve body, there was a geyser of very hot water which hit the other wall and drenched me. Luckily, it wasn't hot enough to scald but not far off. She forgot to mention LET THE BOILER COOL before starting work. Otherwise, it's a 10 minute job.

Bruce, February 2011

I have just removed the filling tap and I had the same problem. When I opened the tap the ball was still stuck in the little hole. I poked it down and left the tap open a bit, put it back together and turned it on. It instantly re-pressurised and then I closed the filling tap. It's now all back up and running. Ireckon the ball is stuck again now though but I don't really care. May I just add DON'T FORGET TO TURN OFF THE WATER FIRST by lowering the little blue lever...I learned the hard way, by getting hosed down with a jet of water. My heart was in my mouth the whole way through but I now have hot water and heating again and the repair cost nothing so it was all worth it. Still feel sick actually.

Laura, 28, never touched a boiler before in my life, never will again!, January 2011

I had this problem, didn't manage to get the pressure up at all so I have turned the boiler off but it's leaking a bit of water. Should I worry (ie. risk of gas or something else) or am I safe by having the boiler off until I get a technician?

Thank you.

Idoia, May 2010

Spot on daved,gateshead!
I had the same problem,one thing I would like to add,it's called Reduced pressure zone valve(RPZ),I believe part number is 11936,refer to diagram 18.12 from the link provided.
I had to open the brass tap in half(RPZ),remove the washer then the little spring device,then you'll get to a small white sealed ball(one way system),gave it a poke as you put it and a clean,it worked.
http://www.pdfdownload.org/pdf2html/pdf2html.php?url=http%3A%2F%2Ftheinitiativegroup.org.uk%2Ffscinitiativedatabase%2FGlowworm%2F24ci18si.pdf&images=yes

Samir, January 2010

i have glow-worm 24c xi ,the radiators heat come on when the heatin is off

syed, June 2009

i had my boiler serviced today and the plumber reckons the diaphram is leaking??? he said the boiler may need replacing next year if the fault continues. im shocked!!!

Rob, November 2008

ive just had the same problem with a glow worm 24ci,take the front panel off,drop down the timer control board,turn off the little blue water supply tap,look at the filling valve and disconnect it by taking out 2 clips,with the tap in your hand look down the middle and you will see a white dot,poke it with a screw driver,its this that gets jammed when you turn it,after replacing do not overtighten,it did it for me,then turn the little blue tap back on.

ABSOLUTLEY SPOT ON!!!

Kel, January 2008

daved,gateshead, January 2008

Just had the same problem on my Glow-Worm 30cxi boiler - the boiler would not fill up with water. Needed a new plastic filling valve. Cost to repair was £15 for the valve, plus labour, so not too bad.

John, November 2007

the filling loop valce gets stuck and needs eayther replacing of striping down and being freed i am a heating engineer and have fixed a few of these.

Paul eckworth, October 2007

I have the same problem, my plastic valve on the fill tap seems to be broken and I was wondering what the brass valve is called (or a part number)? I have the 38 cxi.

Glow Worm have been most unhelpful and I cannot find the part on any sites.

Leon Croombs, September 2007

The all plastic fill valve has been replaced by one with a brass spindle. I contacted glow worm help desk and they sent me a replacement free, no questions asked.

Pete, March 2007

Hi Geoff

Your filling loop tap is almost certainly broken. Paul B had the same problem with his 30CXI and I've the same with my 30CXI.

The actual valve is a plastic flimsy thing which uses a 'o' ring to seal the valve. I suspect the problem occurs when the valve is turned off too tight. When attempting to open it again the plastic spindle breaks before the 'o' ring frees from it's seat.

A very bad design and clearly not fit for purpose I suspect.

R J

R J, February 2007

I have the same problem, pressure down to 0.4 bar. My filler tap does not seem to work at all, appears to be jammed.

Any help or advice would be appreciated

Geoff Coates, February 2007

I have the exactly the same problem with my Glow-worm 30CXI
I tried to fill it throught the draining tap but that doesn't work, I don't get any water in trough there.
I also tried to fill the boiler using the filliung loop tap extension, but also no result.

Please advice.

Ron Steenbergen, November 2006

The boiler is already filled, commisioned (and was in Use). It was in use but the pressure has started to decline.

James Lace, October 2006

you must be doing something wrong at the filling loop can you explain what you done and it didn't work

hi-spec plumbing, October 2006

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