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How do I restart my econ 7 timer ? the clock has stopped?

i had a new horstman quartz econ 7 timer installed in november 2011 but now it has stopped ticking only 4 months old what can I do it was set at winter time and was working ok but has now stopped
Anne Saunders, March 2012
its either lost power or its had it

toptrish, March 2012