The radio/cd of my Nissan Primera 12 (2003 model) will not start after changing the battery. The word 'SECURE' and wait comes on the screen. The car starts allright. What can I do to get the radio/cd to work. Can anyone help??

Sam, June 2012

Do you have a system with a color display? If you do, what colour is the background of the "SECURE" message?

Try removing the fuse for the radio for 1 minute. Maybe it will restart.

If it still shows "SECURE", you need to drive your dealer with all your car keys and the PIN for the immobiliser. They will re-program the immobiliser so the radio will activate.

A.R.S., November 2012