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My lift chair has stopped working?

My lift chair has stopped working, the light partially comes on in the remote byt when I press the button to go either up or down it will not engage. I bought it because I have had total hip replacement and I cannot sit too low without problems.
Earl Respert, September 2012
The red button on the hand unit stays red, can't get the chair to unlock

diane marcus, March 2013
my lift chair has stopped working. I have checked all cords to make sure are are plugged in. now what

pam w, December 2012