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How can I fix my AEG 72630 update?

When I set the machine to do a washing cycle, it starts by sounding like the water is about to be pumped in, then immediately stops filling and jumps from countdown timer 53 to 52, then eventually to 50 and sticks there. I thought it was the door lock and changed this. Does anyone know what else it could be?
Ewan, October 2012
link Click here to see other fixes for AEG.