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Need help repairing a LazyBoy recliner Relaxor heat/massage unit?

We purchased a Lazy Boy recliner w/Relaxor heat & massage unit in 2001. The massage part of the unit has stopped working (several months ago). The recliner is a Style #01M523. There is a tag on the bottom of the chair indicting it is a 12 v.a.c./36 watts unit. Husband seems to think it may be the control rather than wiring inside back of chair. The heat unit still works. Any help will be greatly appreciated.
Sharon, October 2012