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how can I fix my scantronic hardwired control panel 9448+ outside alarm box?

Hi,
we have a hardwired control panel 9448+ alarm system. The outside box does not flash and nor is the alarm audible. We have tried testing the alarm and setting the alarm. The inside control box sounds but the external box neither flashes nor does a sound come from it, do you have any ideas on what we can do to correct this?
thanks
justine, January 2013
try doing abell test,press 4 then enter key in pin number,you should get 3 secs of internal sounder,3 secs of external sounder

gts, January 2013
hows willy wonka ,tom tv ?

gts, January 2013
How long are you letting it go off for? It may have the 30sec Dual ply programmed - meaning that the external sounder does not activate until 30 seconds after the internal alarm has activated. Have you tried this first?

TomTv, January 2013
Remove all the bell wires from the panel (Warning mains is present, do not proceed if not competent).
Link out the tamper and then test the panel outputs with a test meter, if these are good you need new bell. If not a new panel AND possibly a new bell as this may have damaged the other.
Or call in a professional

Alarm, January 2013
link Click here to see other fixes for Scantronic.