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samsung ff rl34sc?

Freezer not working, fridge still appears cold, seems to be a clicking every few minutes, undid what screws i could find at bottom back of freezer and inside top of fridge but no ice build up anywhere? Anyone any ideas?
FF is about 4 yrs old.
Angela, January 2013
If you are in the london area try these guys they fix mine www.agsrefrigeration.co.uk.

Jim, February 2013
link Click here to see other fixes for Samsung.