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Electronic clock/timer will not connect with power mechanism behind panel?

westinghouse freestyle multifunction wall oven Model No.668

The buttons of the electronic clock ( which indicates time of day, sets time for baking & grilling and automatic function) DO NOT/WILL NOT connect with the mechanism behind the panel.

I have tried switching power off at meterbox and all else but to no avail. It appears to me that the electric workings behind the control panel have slipped.
L. Mackay, February 2013
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