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How to disengage engine immobilizer in my 2012 ford focus?

My immobilizer won't turn off when I turn the key it just tells me to refer to the manual but the steps I'm using are not working for both keys help
Jonz, April 2013
might need to go to the ford dealer should be covered under warnentry

Gary, June 2013
link Click here to see other fixes for Ford Focus 2012.