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How to reset boiler?

My mum has a Worcester Green star Ri combi boiler. She switched it off while she went away. " numbers she has phoned me through are TO8009549772 and N)378550398. What these relate to I don't know. How can I tell her how to turn it back on. She has pressed all buttons.
Jackie Riley, August 2013
how do i get the clock timer going again

Nigel Lewis, August 2013
link Click here to see other fixes for Worcester.