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How to fix Florabest ratchiting branch trimmer?

I have a Florabest 42" ratcheting branch cutter that does not ratchet anymore. How do I get it to ratchet again?
William Albert, June 2014
I have a pair too, that won't ratchet. I took it apart and found two teeth broke off the ratcheting gear. It's made from a cast material that is a "weak spot". If your problem is the same, short of being able to buy and replace that gear, it's junk!

Ron, September 2014
link Click here to see other fixes for Florabest 42".