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What is wrong with my Reebok i-run?

When I switch it on, the display screen is completely blue and none of the buttons is working. The machine does switch off when I remove the emergency key.
Tracey, October 2014
Hi I've plugged my machine in and orange/red power light has come on but the LCD screen is not working also no noise or movement from the belt help is needed please

Calla, June 2015