My VELUX remote won't work - how can I repair it?

I have two VELUX skywindows. Both remotes are not working. I mistakenly clicked OK in a window and can no longer get the remote to work.

Currently, it is powered by the computer, but, nothing is working. The batteries are fairly recent.
Yvonne B Relf, January 2019


done
We closed the blind and then on thee control it said "Stop all products ". I tapped ok but nothing happened. What did I do wrong?

Thomas J. Jones, October 2020
skywindows have a switch in the sash (inside) which is used to initially check in with the remote during installation. the switch is under a small cover. It may be that you somehow deleted the window(s) from the remote's memory and will have to redo the initial synch with the remote.

zeumer, June 2019
link Click here to see other fixes for Velux.