I have a russell hobss 20460 electric kettle .

The little black plastic power switch came put, with a tiny micro bit of of plastic broken. Can I get this small switch from a supplier in UK. The kettle works fine, just don't know why they are building these kettles with such bad quality switches that tend to fall put after few months in usage.?

Pls reply if you can help.

Kind regards
Shez

Shaz, April 2023

Same thing happened to me, the switch fell apart, RH exchanged it on the warranty but said the same to me as Susie, no further warranty.
This is the 20414 kettle that sits in a power stand, and the switch on the replacement kettle has just fallen off in pieces like the original one.
Look like a faulty design or bad manufacture (made in china).
The plastic material is very hard and so superglue is not an option.
Shame on Russell Hobs.

John, August 2023

This happened to me, RH replaced the kettle but said there would be no guarantee for the replacement. The switch on the new one broke off this morning.

Susie, July 2023

If it's only a few months old why not return it under guarantee?

Cghg, May 2023