kerry, i'm living in NZ at mo and have U.K straighteners which are my 3rd pair and have also just broken. I spoke to a lady in a salon over here and she said she'd swap them straight over as GHD in aus are terrible ( U.K is just as bad) however, she then told me she could only do that if they were N.Z or AUS, not U.K so i'm sending mine back to U.K and my mum is gonna take them back to salon again and see if they'll change them. GHD will charge you for repair costs or gaive you a discount rate to buy another pair. Just try a salon and say their faulty. Good Luck
Kelly, June 2007
