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How can I repair a retractable cord in my electrolux 2100?

The cord won"t retract. How do you get the back access panel off.? Its a mystery to me.

Thank you
John Haggerty, July 2007
If you want to open the machine, the two bumpers on either side, that say ELECTROUX hold the egg shell together. This is the process....
1. remove the bag, leave the bag cover open
2. lay the vacuum on its side on the floor with the bag cover to your right hand side.
3. place screw driver blade flat against the bumper on the opposite end from the bag cover, near the cordwinder cover, strike the screw driver firmly with a hammer, this will unlock the bumper and it will slide off toward the bag end of the machine.
4. turn the vacuum onto the other side, and follow the same process.
5. after both bumpers are removed you can get into the vacuum.

vacfixer, August 2007
link Click here to see other fixes for Electrolux.