I have a BT Studio 1100 with answerphone and one extension phone which have been working with no problems until I recently switched to wireless broadband. Since then the phones work perfectly but the answerphone has such bad interference that I can't make out the message. The splitter box and router are all correctly set up. The answerphone is part of the 1100 base station but there is no problem with reception on the phone itself. Have you come across this problem before and how do I sort it out?

Janice Walker, August 2007

The phone and the wireless broadband may be using a similar frequency. Try moving the phone basestation and wireless broadband further apart. Also you could try changing the channel number of the wireless broadband, (depending on your country, channels 1 to 14), up or down by 3, might help.

Phil, December 2007