After removing all food stuffs and wiping down the inside walls, removing each glass tray and cleaning each crisper box, vacuuming the cooling grids and under the refrigerator, I still get an odor. It's stronger in the lower section but is also noticable in the freezer. What do I do next? This is a Kenmore refrigerator, model no. 363.9741714, 12 to 13 years old

Verne Miniaci, August 2007

I finally pulled the back cover off and did a thorough cleaning of the fan, the pan and everything else that was there. The pan was full of dirt and almost rusted out so I cleaned that well and repainted it with a rust proof paint. There is no longer an odor.

Verne Miniaci, January 2008