Hi, anyone know if I can do anything myself to fix this. I have checked the filter, which was clean anyway. I have also checked the drain hose (as advised by Hotpoint) which seems to be clear as well. It seems ok on the shorter programs, but if I use the longer programs, I get the error normally at the end of the wash.The thing is just over a year ago , so I'll have to pay for labour. I also wanted to know if I need to pay for the house call plus the labour charge or just the labour charge, as I wanted fixed and not just a diagnosis and (free, HA!) estimate. Many thanks in advance.

Jose'., April 2005

Hi, sorry to the hotpoint man but you also get charged for parts aswell. Our machine is only two years old & hotpoint have no idea. If dyson made these I would recommend every time.....

Andy, February 2007

I have the same problem but all the water is pumped out at the beginning of the cycle. Switched off and started again same alarm comes up after a few mins and the machine stops.
Filled up the washer with a bucket of water and reset, again all water pumped out but machine stops after a few mins and cycle pauses. HELP any clues to this dreadfully independant hate to do a call out as I normally fix most faults with my appliances, machine 18 months old. PS the filet is clean and no bockages had the pump out to check its clear and also it ran on the workbench ok.

Mike Abbatt, November 2005

Possible heater fault or blockage in pump.
£89.98 is what you'll be charged. Total repair cost.

hotpoint man, April 2005