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Faulty Villeroy & Boch cistern?

could someone answer Grace's question please as I believe I have the same issue - thank you
Gary Robinson, January 2008
contact bathroomstudio.co.uk for info on villeroy and boch cistern problems. They are give free advice and you can e-mail pictures to get parts identified.

james, January 2009
I know nothing about fixing this problem permanently but when I called out a plumber who failed to do so, by trial and error I found that if only the short flush is pressed, the water stops flowing all the time. It may just be fluke, though!

newone, November 2008