can lock door and open it and can remove key when I lock it
but key only turns half way when opening and can't remove,
key is stuck in lock consequently I have to open door and with door open I have to put the lock on take key out go inside and
take the lock of and then I can lock door from inside can anyone help please

bill, July 2005

You cant get the key out because the pins in the cylinder aren't aligned, yet the cylinder works. Try the locking and unlocking procedure with the door open if it works fine then the problem lies in the keeps if not then the mechanism in the door is damaged or even broken try to find an identical mechanism. There are some good suppliers on the internet. Prices range from 30 to 80 pounds. Good luck

reed, September 2005